Privacy Policy

Last Updated: August 20, 2025

Applies To: inhouseadjusting.com and any pages that link to this Policy (the “Site”) and our communications, including SMS/text messaging (the “Services”).


Who We Are


In-House Adjusting (“we,” “us,” “our”) public adjusting services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Site or interact with us.


Information We Collect


Information you provide:

  • Contact details (name, email, phone number, address)
  • Messages and form submissions (including uploads/attachments)
  • Scheduling, service, and account details
  • Marketing preferences (email/SMS consent)


Information collected automatically:

  • Device and usage data (IP address, browser, pages viewed, timestamps)
  • Cookies and similar technologies (pixel tags, local storage)
  • Approximate location derived from your IP address


Information from service providers/partners:

  • Analytics, hosting, communications, and support tools that help operate the Site and Services.


How We Use Information


We use information to:

  • Provide, operate, and improve the Site and Services
  • Respond to inquiries, schedule and deliver services, and provide customer support
  • Send transactional and marketing communications (email/SMS) where permitted
  • Personalize content, perform analytics, and prevent fraud or abuse
  • Comply with legal obligations and enforce our terms


SMS/Text Messaging Program


When you provide your mobile number and opt in (e.g., via a form checkbox or keyword), you agree to receive SMS/MMS messages from In-House Adjusting. Message frequency varies. Message & data rates may apply. Reply STOP to cancel. Carriers are not liable for delayed or undelivered messages.


Required privacy disclosure (A2P/10DLC):

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (e.g., customer service, message delivery) is permitted. All other personal data categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing/promotional purposes. 


We may share your phone number with our messaging service provider(s) solely to enable and deliver messages you’ve requested.


Your Choices

  • SMS opt-out: Reply STOP to any message. You may also email us (see “Contact Us”).
  • Email opt-out: Use the unsubscribe link in any marketing email.
  • Cookies: Adjust browser settings to block or delete cookies. Some features may not work without cookies.
  • Do Not Track: Your browser may send a DNT signal; we currently do not respond to DNT.


Disclosure of Information


We do not sell personal information and do not “share” it for cross-context behavioral advertising as defined by certain state laws. We disclose limited information to:

  • Service providers (hosting, analytics, communications/SMS delivery, payment, security) under contracts that restrict use of your data
  • Legal and safety purposes (to comply with law, respond to lawful requests, protect rights, prevent fraud)
  • Business transfers (during mergers, acquisitions, or similar transactions)


Data Retention


We keep personal information only as long as needed for the purposes described or as required by law. If you opt out of SMS, we maintain a minimal record of your number to honor the opt-out.


State Privacy Rights (California and other U.S. states)


Depending on your state, you may have rights to access, correct, delete, or limit certain uses of your personal information. You can exercise these rights by contacting us (see “Contact Us”). We will verify your request and respond as required by applicable law. You may use an authorized agent where permitted.


International Visitors


If you access the Site from outside the United States, you understand your information may be processed in the U.S., where data laws may differ from those in your country.


Third-Party Links


The Site may link to third-party sites. We are not responsible for their privacy practices. Review their policies for details.


Changes to This Policy


We may update this Policy from time to time. The “Last Updated” date reflects the latest revision. Changes are effective when posted.